Replying To Social Media Comments The Right Way

Replying To Social Media Comments The Right Way

As you grow your audience, you’ll start to see increasing comments on your social media posts.

If you respond to comments well, you’ll build lifelong relationships with your followers.

Let me ask you this, are you following these best practices?

Replying To Social Media Comments The Right Way

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Timing Is Essential

Check in everyday and reply to all comments as a priority in your social media tasks.

If you’re overwhelmed with comments and there are too many to reply to, hire a social media manager.

Assess Each Comment

In the meantime, assess which warrant a reply and reply to those first.

People will often leave a compliment, saying something like, “This is really helpful.”

No matter how short or simple, you should always reply.

For generic compliments, just say “Thank you,” or “I’m glad you liked it.”

If they mention something specific about your content, you might mention this as well.

Answering Questions

When you get questions, answer them to the best of your ability.

You can answer in the comment and/or direct the person to a blog post or video where you offer more detailed information.  

Attracting and engaging with new potential clients and customers is a great step to creating the business and lifestyle you desire. Click on the image below to grab a FREE checklist on 7 habits you can start doing to make more money in your business.

How To Handle All Feedback

When people comment leaving you feedback, always express gratitude, saying something like, “Thanks! I didn’t think of that.”

If the feedback is negative, swing into customer service mode.

Make sure you clearly understand what they’re saying and seek a way to make them satisfied.

Don’t just write for the original commenter but also for everyone else who will see the exchange.

Commenting On Each Platform

If you’re new to the social media sites you’re using, get acquainted with how replying and things like @ mentions work.

Look at how other people respond and act accordingly.

Your primary aim should be to build rapport, so be personable, approachable, fun, and casual.

Interested in more ways to balance your life and your business? Get a reminder with my HappyBot for my free Facebook Live trainings! 

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