In the workplace, the pace of change can be dizzying. New technology, new terminology, new ways of working, and new demographics as Gen Z enters the workforce and millennials take on leadership roles. This post may contain affiliate links for your convenience. Please read my disclosure policy here. Being adaptable has always been an important… Read More >>
Emotional intelligence is essential to business and personal success. It has been linked to higher salaries and job satisfaction. This post may contain affiliate links for your convenience. Please read my disclosure policy here. So, what is the foundation of emotional intelligence? Empathy Empathy gives us the ability to understand and share other people’s feelings… Read More >>
When you’re unable to read a person’s body language, it’s like you’re missing half the conversation. Not only do our words tell a story, but our bodies also do too. This post may contain affiliate links for your convenience. Please read my disclosure policy here. Non-verbal cues are what emotionally intelligent people use to fill… Read More >>
There is a subtle difference between not taking things personally and a complete dismissal of other people’s opinions. This post may contain affiliate links for your convenience. Please read my disclosure policy here. The latter comes across as a challenge: “I don’t care what people think!” But, if you dig down, it becomes obvious that… Read More >>
What derails many sales conversations is an objection that comes from out of the blue and takes you by surprise. You have to either scramble to find a satisfactory answer or tell the prospect you’ll get back to them later, both of which are far from ideal. This post may contain affiliate links for your… Read More >>
Information is the secret to success in sales. The more you know about your prospect and your product, the better you’re able to determine if it’s a good match. This post may contain affiliate links for your convenience. Please read my disclosure policy here. During the sales process, you’ll face objections from your prospect and… Read More >>
Do you want to create a smashing and successful virtual event or workshop? How about creating an experience where your attendees come back time and time again and they bring their friends? This post may contain affiliate links for your convenience. Please read my disclosure policy here. I have learned there are a few key ingredients… Read More >>
